Field Services & Fault Diagnosis
GSM Systems can support your Managed Services contracts with Legacy and Multivendor procurement and repair solutions with local Test & Repair Services offering immediate ROI on service.
Field Services
- As a SPOC (Single point of contact) for legacy and multivendor spares procurement :
- GSMS could provide dedicated service to OEMs and invest in systems and materials to streamline and speed equipment acquisition
- Vendor can quickly and seamlessly order spares & systems from GSMS through an online portal
- GSMS can support advanced replacement if necessary - procuring & stocking components in anticipation of demand
- Account facing teams can interface directly with GSMS for:
- Procurement: order status, lead time, availability
- Repair: order status, TAT, logistics
- GSMS can work behind Vendors for SPMS
- GSMS can take over full SPMS operation behind Vendor providing the necessary multivendor technical knowledge to support Vendor’s spare parts management contracts –
- Local Testing and 1st line repair available to support Vendor’s repair management contracts
- Warranty of 1 to 2 years for all parts supplied to Vendor
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